Downloading Tips

Basic information on how downloads work along with tips for troubleshooting common download issues.

Printing Tips

Information about issues like differences in color, paper recommendations, and more.

Opening Zip Files

Learn how to open zip files on Windows and Mac.

Mobile Devices

Information about using our products on mobile devices.

File Types

Information about the types of files we offer including details on compatible programs.


Contact us for additional help. Please read support materials first. Most issues can be resolved with the articles above.